Tuesday, July 28, 2009

"OUT, DAMN'D SPOT! OUT, I SAY" - LADY MACBETH.

It is heartening and encouraging to know that Home Minister has set his KRA (Key Results Area – reduce crime rate), KPI (Key Performance Indices – reduce crime rate by 20% ) and Goals – reduce crime by 20% by 2010). I would assume that he has put this KRA (objectives) thru the SMART tests – Specific, Measurable, Achievable, Realistic and Time-bound) to add validity to his KRA. As a practioner, I must volunteer that his KRA is dismally limited in scope.


But let me throw a bucket of cold water over this impending adventure of his. He must realize that his Goal will not be achieved if his KRA and KPI are not managed (and I am not even thinking about the monitoring process) religiously and professionally. Each State Police Chief should write down their KRA and KPI towards the Goal of 20 reduction in crime by 2010. If the Home Minister don’t get this in writing (and written in stone, WHAT THEY WILL DO AND MUST DO TO REDUCE CRIME BY X% IN THEIR RESPECTIVE STATES,TO CONTRIBUTE TO THE OVERALL 20% REDUCTION OF CRIME GOAL), this will be another exercise in futility that we have all grown so familiar with.


And what if the Police Inspector General tells all the State Police Chiefs to “shit-can” all this new shit, and our Home Minister will deliver to his cousin a tankful of you-know-what by 2010.

All management gurus have subscribed to DOING THE RIGHT THING RIGHT THE FIRST TIME AND ALL THE TIME.


For Hisham, if he wants to achieve his KRAs, KPIs and ultimate Goal, he must do the RIGHT THING RIGHT THIS FIRST TIME – advise his cousin not to extend the Police Inspector General’s tenure.


This what most Quality Management Gurus have espoused: In God we trust, the others show data.


Here are some data from the Home Ministry website to gauge if the public felt safe from crime in the country.

Right from the beginning, 97% of those polled volunteered that they feel unsafe and 95% hold that their security is not assured.

As at 9.15 am yesterday morning, 97% of 8,761 of 9,044 respondents felt unsafe while only 1% or 76 respondents felt safe.

In fact, I would advise Hisham to redo his first KRA to read: Replace Police Inspector General immediately. This KRA passes the SMART tests invariably!


If the PM does not change the Police Inspector General…..the reason could be here……. (with the help of a little spin I have learnt from the MSM, the message is discernable…and you could replace Ave Maria with “for a new extension").





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11 comments:

  1. AnonymousJuly 28, 2009 at 6:09 PM

    Wallah unker....wat a songggg....nice to try out same tap dance after some stengahs ....wat say u..?

    U made me admire ma youth which is fast slipping thru ma fingers....

    rgds

    taru

    28 July 2009

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  2. zorroJuly 28, 2009 at 6:14 PM

    Any time Taru....there should be no "wasted days and wasted nights"...at our age. Cheers sir.

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  3. AnonymousJuly 28, 2009 at 7:06 PM

    Tell you what brother!!! KPI or KRA will give nothing. Never believe in this gomen. All Najib trying to do is rubbish and he had done it when he was the defence minister, just to create some opportunity for some close friends to make money and spent time at the hotel for seminar that will end up to nothing.
    You bet brother!!! KRA will turn to real "kera" or munkee!!!

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  4. David LeeJuly 28, 2009 at 7:22 PM

    .....tell them that is human nature.......why.......why.....God Save Malaysia

    ReplyDelete
  5. msberyJuly 28, 2009 at 7:35 PM

    No doubt you have at your old aged arsenal tons of memoriblia of 7 star management concepts passed down from the Americano Gurus !

    Even your enforced protracted technical info here must have taken you many hours to assemble and post !

    You really remind me of the umpteenth overhaul the gomen did with our National Education System.

    You know the result . 0

    Long winded but really wasting cyberspace. good try tho

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  6. AnonymousJuly 28, 2009 at 7:40 PM

    Home Minister should come and join me and have coffee in Kepayan Sabah
    where he can see round the clock police officers having coffee breaks. This faces of police offers do this day in and day out. When they are not at coffee breaks they will be roaming to collect coffee money.
    I guess that is the SOP now for our PDRM in SABAH. In Indonesia they practice same routine the junior collect oleh oleh from the public and hand over to the senior officer They called it storing .That is slowly going away in Indonesia with the KPK going after their police. In Sabah they pick up the space. KRA or KPI whatever
    that may be it is only a bluff.

    ReplyDelete
  7. zorroJuly 28, 2009 at 8:14 PM

    msbery....it is my cyberspace if you don't mind, and definitely not yours.As such you should not waste time visiting here and taking up space in MY comment box. Goodbye, but cheers tho.

    ReplyDelete
  8. nstmanJuly 28, 2009 at 8:25 PM

    As long as Musa is around, we wont feel safe. Need I say more?

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  9. AnonymousJuly 28, 2009 at 11:06 PM

    Reducing crime rate on paper (as a statistical symbol) is chicken feed. Just ask any CID officer. This has been done time and again as a PR exercise.

    ReplyDelete
  10. AnonymousJuly 29, 2009 at 10:10 AM

    Hands up those who think Polis Raja Di Malaysia do not take duit kopi?

    Hey, how come I don't see any hands up?

    ReplyDelete
  11. AnonymousJuly 29, 2009 at 11:45 AM

    and I read "Uganda wants to learn from Malaysia the way fighting corruption" - http://mt.m2day.org/2008/content/view/25019/84/

    BIJAN should strongly consider seconding the PIG ooopppss!!!! IGP to Uganda thereafter Somalia. these africaners can surely learn best from the PIG, no????

    ReplyDelete